The remote support portal allows our staff of trained help desk professionals to remotely troubleshoot network printing, scanning, and document imaging problems.
Simply call our customer care line at (770) 563-8400. From there, explain the problem to our live dispatcher so the issue can be properly routed. A support representative will contact you promptly with your 6-digit security code to enter, then click on Connect to Technician. It’s that easy!
You may also email your detailed support request to firstname.lastname@example.org and a representative will contact you in a flash!